Retail industry is one of the major pillars of many economy now and accounts to a higher percentage in its GDP. Life is changing dramatically after the increase in the day to day activities with digital technology and mobile era. One bad experience with retail customer, online or on mobile devices can change the life of the provider. IT systems are expected to provide supreme quality and user experience in retail sector to customers.
I would like to highlight some of the key challenges that are faced in retail testing which demand for an efficient testing process:
Every retail chain has peripheral POS devices such as swipe cards, bar-code reader, pad entry, etc which are required to be up and running all the time. Any down-time of these peripheral devices directly impacts to revenue of the client. With the increase in peripheral devices usage, demands for an effective testing with all the permutation and combinations.
The nature of retail sales processes and devices being used … Read More