Knowledge17, ServiceNow’s grand annual event, took place this year in Orlando, Florida, and was a big success. The event received an attendance of approximately 15000 ServiceNow customers and partners. The conference comprised of impeccable presentations and speaker sessions given by C-level VPs and IT practitioners from the tech giants across the globe. The release of “Jakarta” became a vivid aspect of this IT conclave. We also explored some new avenues of ServiceNow with Machine Learning and Data Security. Some key highlights with respect to ServiceNow and Machine Learning:
ServiceNow is rolling out a machine learning engine that’s designed to predict outages, automate routing and workflow, predict outcomes, and benchmark performance.
ServiceNow said that it will use the Intelligent Automation Engine across the platform and in cloud services for customer service, security, and human resources as well as IT.
InfoBeans, being a technology partner of ServiceNow, was among one of the top companies who earned the “NOW” certified logo because of certified custom apps on the ServiceNow store, ServiceNow capabilities, and Solution offerings. We received a good amount of traction at the conference and had significant high-level … Read More