Sales Cloud
Campaign Influence and ROI Measurement
Lead Qualification and Nurturing
Dedupe Management for Data Integrity
Product Catalog and Price Catalog Management
Discounting & Approvals
Quotation Management
Order Management
Sales Forecast (Target Vs Actuals, Best Case)
Territory Management
Channel Sales Management
Collections Forecast
Revenue Cloud (CPQ)
Configuration : Products, Pricing, Quote Templates
Plugins : QCP, PSP
Billing & Taxation Setup
Payments & Refund Management
3rd Party Integration : DocuSign, AdobeSign etc.
CPQ for Self Service Customer Community
Advanced Approvals
System Decommissioning and CPQ Migration
Revenue Management & Configuration
Amendments & Renewals
CPQ for Partner Relationship Management
Experience Cloud
Customer Service
CPQ for Partner Relationship Management
Native Template Customization
Mobile-first Communities
Licensing Advisory
Partner Relationship Management
Vanilla Digital Experience Setup
Bespoke Lightning Components
Branding & Personalization using Themes
Tableau
Data Service and Advance Analytics
Predictive Analytics
Extension and Integration
Network enable extensions
Comprehensive and strategic reports
Dashboard performance enhancement with semantic layers
Analytics dashboard setup and optimization
Data Modeling and Preparation
Dashboarding, BI Modernization, Custom Visualization
Einstein discovery and dashboard extensions
Tableau Integration
Seamless data extraction and integration
ETL to ETL migration
Tableau managed service
Service Cloud
Auto-Response Rules
Service Console Configuration
Multi-Channel Omnichannel Configuration
Knowledge Management
Social Customer Service (Facebook, Twitter, Instagram, YouTube)
Live Agent
Integrations
Computer Telephony Integration (Five9, Knowlarity, Avaya etc.)
Inbound Case Management
Skill and Capacity Based Agent Routing
SLA Compliance using Entitlement & Service Milestones
Turn-Around-Time (TAT) Monitoring
Digital Engagement using WhatsApp, Text etc.
Einstein Bots & Data Set Training
API integrations with JIRA, External Helpdesk & ITSM systems
Lightning Development
Product Development
AppExchange Lightning Component Development
DX
Industry-specific Templates
System Integration – ERP, Payment Gateways, Captive systems etc.
Implementation/Migration to Lightning Experience (Component/Lightning Readiness)
Digital Experience Template using Experience Cloud
Lightning Out Apps
Field Service
Work Order Scheduling
Process Customization
Digital Signatures & Notifications
Job Generation through Cases
Geo Tagging & Fencing
Dispatch Console Configuration
Field Service Mobility
Skill Set Matrix Profiling
ETA Calculations
Integration with Einstein AI
Territory Management, SLAs & Business Prioritization
Job Schedule Report
Work Order Closure using Happy Code Generation
Data Migration
Migration Strategy Planning, Analysis & System Reviews
Data Transformation
Data Cleansing & Import
Talend
Relational Junction etc.
Data Discovery
De-Duplication Management
Informatica/Informatica Cloud,
Jitterbit
MSSQL
MuleSoft
SaaS Integration Solutions
Integrated Managed Services
Design & Development of APIs for ESBs
IoT devices Integration
Legacy System Modernization
Data Transformation Solutions
API Management
Microservices
Org Auditing and Compliance
Governor Limit Consumption
Coding & Design Compliance
Release Strategy and Governance
User Adoption & ROI
Performance Optimization
Data Privacy Compliance (GDPR, PII, HIPPA)
Implementation Best Practice Compliance
Security Policy Compliance
Process Evaluation and Optimization
License Advisory
Data Quality Review
App Exchange Development
Managed Package Development
AppExchange Security Review experts
License Management
Lightning Accreditation
AppExchange Listing Advisory
Solution Advisory & Optimization
Trial Management
LMA Installation & Configuration
AppExchange Release & Change Management
Product Release Lifecycle Management
Custom Product Development
Agile Scrum Methodology
Continuous Integration
Product Research, GTM Strategies & Roadmap Planning
Quality Engineering, Assurance & Compliance
Processes, Best Practices and Coding Standards
Product Release Lifecycle Management
Troubleshooting Product Issues
Product Release on Marketplaces