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ServiceNow Implementation

Increased workflow efficiency for your service domains

ServiceNow is a highly customizable enterprise cloud solution to automate operations such as IT helpdesk, asset management, enterprise service management, virtual support workflow covering all aspects of a customer’s service lifecycle to provide proactive, customer-centric services.

Our highly meticulous apps on ServiceNow creating better pathways for your business through storage provisioning and automation

Moonshot – A Nimble Storage application perform storage related operations effectively with the help of automated workflow.
moonshot (1)

Quotematic app -Built on ServiceNow platform, Quotematic is an online estimating tool for formalizing the conditions of purchase.
quotematic (1)

Layer-63Presence across the globe
sparkProvides round-the-clock service
Layer-63Certified ServiceNow Administrator, Certified Implementation Specialists, ITIL Certified Team Members
sparkExpertise in ITIL, ITSM WebServices, Java and JavaScript
Layer-63Successful implementation of ServiceNow projects
sparkStartNow methodology for rapid deployment
Industry Experience
  • IT Service Management

  • Automobile

  • Telecom

  • Storage

Area of Expertise
  • Incident Management
  • Problem Management
  • SLA Management
  • Service Catalogue
  • Automated classification of reported incident
Layer-63
  • Third Party Integrations
  • Employee Self Service
  • Reporting
  • Scripting
  • Urgency analysis and escalation