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Automation

Automation

Do repetitive tasks slow your team down? A fully automated environment can reduce the time to delivery for production-ready resources from weeks to less than a day.

Automation

Automate your system

Automation has become an indispensable strategy that helps IT teams deliver services with improved speed, consistency, and security. We combine people, tools, and processes with automated IT workflows. This helps you scale more quickly with fewer errors.

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The results speak for themselves. The time and resources we have saved are invaluable, allowing us to focus on other initiatives.
VP, Technology
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Technology powerhouse with a design eye

Technology powers the work that we do, but business and user goals are what drives the value. Our global design team not only makes products that look great, but also makes sure they are the right solution for the opportunity at hand.

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You are not another cog in the machine

We care about our client’s success. Many of our clients stick with us for years and years.  You will have access to our client success team and global leaders to ensure your happiness.

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Reduce cost and time to deliver

Using our global team means you have access to better pricing and all day development cycles.  Our proven ROI-focused approach & delivery model reduces software waste (time, money, features) meaning we build the right thing.

Continuous Integration (CI)

Integration of code into a shared repository is verified to maintain code quality and identify potential issues in the code at an early stage.

Continuous Delivery (CD)

Continuous delivery is the continuous deployment of everything built by our development team to the next environment in the DevOps cycle.

Build automation

We script and automate the retrieval of software code from the repository, compile it into a binary, execute automated functional tests, and publish it into a shared centralized repository.

Hybrid Test Automation framework

The hybrid test automation framework is used to execute tests on multiple environments and devices in parallel, the test data is fabricated, and results are utilized to improve software quality.

Creating RPA bots

We create bots that make use of artificial intelligence to handle high volume repeatable rules-based enterprise tasks.

From the very beginning of this project, your team demonstrated exceptional expertise and dedication. Not only did you meet our expectations, but you exceeded them.

Director, Project Management

Examples of tasks we’ve automated

Operations
  • Customer Onboarding/OffboardingCustomer Onboarding/Offboarding

  • Order ManagementOrder Management

  • Contract ManagementContract Management

  • Operations/Service AssuranceOperations/Service Assurance

  • Order Billing/Revenue reconciliationOrder Billing/Revenue reconciliation

  • Network ManagementNetwork Management

  • Applying credit/discount on the accountApplying credit/discount on the account

  • Customer charges and suspension requestsCustomer charges and suspension requests

HR
  • Payroll ProcessingPayroll Processing

  • RecruitmentRecruitment

  • Staff ManagementStaff Management

  • Candidate ManagementCandidate Management

  • AttendanceAttendance

Sales
  • Client information updatesClient information updates

  • DSR and other reportsDSR and other reports

  • Renewal ProcessRenewal Process

  • Lead GenerationLead Generation

  • Client serviceClient service

  • Customer Complaint ProcessingCustomer Complaint Processing

Finance
  • Client onboarding and KYC regulationsClient onboarding and KYC regulations

  • Improving dispute resolutionImproving dispute resolution

  • Automating due diligenceAutomating due diligence

  • Detecting financial crimeDetecting financial crime

  • Migrating legacy dataMigrating legacy data

  • Complying with GDPRComplying with GDPR

Data Entry
  • Input and synchronize dataInput and synchronize data

  • Data migration extracting and reportingData migration extracting and reporting

Telecom Industry
  • Customer Onboarding/OffboardingCustomer Onboarding/Offboarding

  • Order ManagementOrder Management

  • Contract ManagementContract Management

  • Operations/Service AssuranceOperations/Service Assurance

  • Order Billing/Revenue reconciliationOrder Billing/Revenue reconciliation

  • Network ManagementNetwork Management

  • Applying credit/discount on the accountApplying credit/discount on the account

  • Customer charges and suspension requestsCustomer charges and suspension requests

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AI & Machine Learning

We find opportunities to integrate AI/ML by blending our technology expertise with our design-driven approach.

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Performance Management & Monitoring

We improve product performance by enhancing features, optimizing platforms, and polishing the design and architecture.

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ServiceNow

We work with clients to understand their unique ServiceNow needs and implement solutions that work.

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User Research

We regularly test our work with users and generate insights from both quantitative and qualitative research methods.