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Zendesk Engineer

Chennai , India

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Role: Zendesk Engineer

Location: Bangalore

Experience: 5+ years

Key Skills:

 

  • Zendesk Support, Customisations

 

What will your role look like

  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Manage customer support issues on a daily basis, including verifying issues, isolating and diagnosing the problem, and resolving the issue where possible
  • Coordination with the development team for effective resolution of bugs and enhancements
  • Improve the efficiency of the system by suggesting and executing new solutions

 

Why you will love this role

  • Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
  • Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness  and ownership is rewarded

 

We would like you to bring along

  • Excellent communication skills
  • Positive and fun attitude

Apply for this position







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