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Royal Caribbean Frictionless Arrival
Royal Caribbean Frictionless Arrival

As far as we’re concerned, it couldn’t have gone any better.

Leveraged computer vision and service design to get vacations started 500% faster.

We didn’t have to explain to Royal Caribbean the value of experience design — it’s been at the core of their business from the beginning! We work closely with their digital innovation team to experiment with how technology can usher in the next generation of guest experiences.

We work through an innovation backlog consisting of new technologies (including VR, facial recognition, Apple Watch, and beacons) and existing friction points, quickly working through possibilities to find and refine the best solutions.

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Royal Caribbean Frictionless Arrival
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