Knowledge Management

Knowledge Management - InfoBeans Blog

Knowhow for all the Know-It-Alls

“An investment in knowledge pays the best interest.” Benjamin Franklin

Every department in today’s corporation has information that must be communicated — to each other, senior management, to customers. Whether you’re in IT, HR, Finance or Sales, you have department-specific information and some form of requirement to get it across.

Though the task of capturing this knowledge is essential, it can seem such a straightforward exercise it doesn’t get prioritized as it should. How hard can capturing knowledge be? Procedures that seem simple often require tedious instructions to achieve their full scope. If you’ve been asked to lead a Knowledge Management effort, and were never involved in one before, you’ll be surprised how challenging it can be.

“Back in grade school our teacher had us write a set of instructions for someone to follow. I chose ‘How To Tie A Shoe” as that … Read More

5 Pointers for a better HR Service Delivery

Team Meeting

Don’t kick IT to the curb!

Employee Onboarding horror stories, we’ve all heard them. A person’s name comes out wrong, a badge doesn’t work, two weeks to get a computer, payroll mistakes, etc. The challenge to deliver a professional service experience affects HR perhaps more visibly than any other corporate department. Making it vital they utilize an application that moves their service delivery to a frictionless, consumer-like experience.

ServiceNow HR Service Delivery application (HRSD) does just that. An integrated suite of applications designed to deliver flawless employee transitions and service. ServiceNow HRSD is designed for HR professionals to easily set up and maintain without having to be completely dependent on IT.

With this ease of implementation, HR organizations develop a strong sense of ownership, seeing a chance to deploy their service applications “in-house” without IT “screwing things up”. Viewing the HR application as a … Read More

Driving Enterprise Digital Transformation with ServiceNow

Digital Transformation with ServiceNow - InfoBeans Blog

85% of enterprise decision makers feel they have a timeframe of two years to make significant inroads on their digital transformation before suffering financially and/or falling behind their competitors.

While the talks of digital transformation have been going around since past decade or so, it is now that it has become imperative for all businesses, irrespective of their size and industry vertical. Several conference talks, keynotes, industry news and articles, and studies and research are supporting this fact that to remain competitive and relevant in today’s digital age, businesses need to digitally transform themselves.

Digital transformation means different things to different companies. However, in a nutshell, it is about integrating digital technology to enhance business processes and operations to deliver value to the customers. It is about innovating, becoming more productive, and creating delightful customer experiences by putting technology at the heart of … Read More

Best Practices to Help You Leverage the Power of Storage Automation

Power of Storage Automation - InfoBeans

The growing volume and variety of data are putting a lot of pressure on data centers. At the same time, fast-changing market situations require enterprises to be agile and constantly innovate. IT teams are no more considered as cost centers. They are treated as strategic business owners and are expected to suggest technology initiatives to help businesses keep up with the market demands. Storage infrastructure is the foundational component that helps IT teams meet the growing business demands.

Manual storage provisioning and management, which is prone to human errors, is no more a feasible option. While the storage technologies and infrastructure needs are becoming increasingly complex, the operational budgets are shrinking. Therefore, storage automation has become a critical tool for enterprises.


According to industry analysts, by 2020, IT departments will be managing 50 times the amount of data they handle today, with only 1.5 times … Read More

Optimize Your Cloud Utilization with ServiceNow Cloud Management

ServiceNow Cloud Management

When every company in every industry is impacted by digitization, it won’t be an exaggeration to say that the expectations from software organizations are on an incremental path. Owing to the fast-changing market conditions and constantly changing consumer demands, applications have to go to market faster. To enable this, the IT teams have to provide the required resources to the internal teams in a timely manner for them to deliver the apps on time. Until now, IT leveraged the on-premises infrastructures to enable this. However, considering we are in the time when organizations need to be extremely agile, enterprises are looking at the cloud. With the cloud, enterprises can move away from old technologies and legacy processes. Cloud allows them to better support the business needs of their customers, respond to market challenges and dynamics with ease, and enable greater productivity within the organization. The cloud also enables … Read More

Why You Should Consider Liferay for Your Next Web Application

Liferay - open source enterprise portal - InfoBeans Blog

Did you know that Gartner has recognized Liferay as a Leader in the Magic Quadrant for Horizontal Portals for the seventh year in a row? Liferay portal, available as open source, is popular amongst companies across different verticals as their preferred enterprise portal platform. With our recent partnership with Liferay, we aim to bring our customers the best of Liferay services.

Based on our experience of working with several companies worldwide with their product development using Liferay, here is our take on what Liferay makes a good technology investment.

Top Reasons Why Companies Prefer Using Liferay

Liferay is an open source enterprise portal which is free and mainly used to enable corporate extranet and intranet. It is a robust web application platform written in Java and offers a host of features useful for the development of portals and websites. With its built-in web content management system, … Read More

Azure Launched Reserved Instances – What Does It Mean For Businesses?

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The cloud wars are heating up. Almost on regular periodic intervals, businesses are inundated with the next best cloud offering that holds the promise to simplify the cloud further, deliver great business benefits and cost savings. Microsoft’s Azure cloud offering has delivered these benefits to many organizations across the globe. Consistent with the effort to make the cloud more efficient for enterprise use, Microsoft recently launched Azure Reserved Instances. The offering was launched at their annual Ignite conference in Florida this year and can be considered as one of the highlight points of this event.

Microsoft has endeavored to make their cloud offerings more transparent and more suited to meet the needs of the enterprise. Reserved Instances, that had been a long-standing feature of AWS, is the new Azure feature that Microsoft is wooing the enterprises with. With this offering, Microsoft offers their clients a significant cost … Read More

ServiceNow – From Operational Management to Operational Intelligence

ServiceNow – From Operational Management to Operational Intelligence

Organizations across the globe are under increased pressure to meet their accelerating business demands. The rise of digitization and adoption of technologies such as cloud, big data, virtualization, and IoT have been instrumental in driving innovation across organizational layers. Organizations are also leaning towards solutions that help them accommodate volatile business circumstances and identify potential business opportunities to improve competitiveness. ServiceNow has made its place in the enterprises as a go-to solution to improve business processes and workflows and act as a critical enabler of their digital transformation journeys.

Worldwide, organizations have successfully leveraged ServiceNow’s Operational Management capabilities to ensure greater availability of enterprise applications and infrastructure for uninterrupted business continuity. The ITOM offering from ServiceNow ensured that enterprises could manage processes, applications and enterprise infrastructure in a service-centric manner. With greater visibility into the IT landscape of an enterprise, the ITOM offering could help organizations … Read More

Culturally Inclined – The Story of Implementing a New Company Culture

Chnage Management - InfoBeans Blog

“Change is easy to propose, hard to implement and especially hard to sustain” – Andy Hargreaves

Change is never easy but is essential in order to move forward. Only when we have the capacity to change can we expect a revolution in our lives. This is even more relevant in the world that we live today. To not change is almost like a death sentence. So, as a forward-thinking organization, we need to constantly be in a process of evaluation and re-evaluation to see what needs change. How can we improve? Can we do something better? However, talking about change is easy. And since we are creatures of habit, executing change can be the hard part.

In my previous blog, I wrote about how we decoded our company culture so that it became an enabler of success. This exercise was very intense and comprehensive. After careful assessment … Read More

SMEs and SDS (Software-Defined Storage) – A Match Made in Heaven

SMEs and SDS - Software Defined Storage - Blog InfoBeans

The Software Defined Storage market making its own growth story. With an explosion of data across enterprises, organizations across the globe are looking at opportunities to manage this data better so that it can be used intelligently. Owing to the functionality and cost benefits that SDS brings to the table, globally it is experiencing great adoption.

According to a report by Markets and Markets, the SDS market is expected to grow from USD 4.72 Billion in 2016 to USD 22.56 Billion by 2021. The report also highlights that the growth of small and medium enterprises is also leading to greater SME adoption.

With technological advancements, the need for better and enhanced data storage has increased as well. Increasing workloads, business processes and the consequent volumes of data within organizations are compelling them to move away from traditional storage methods that are not only costly but … Read More

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