85% of enterprise decision makers feel they have a timeframe of two years to make significant inroads on their digital transformation before suffering financially and/or falling behind their competitors.
While the talks of digital transformation have been going around since past decade or so, it is now that it has become imperative for all businesses, irrespective of their size and industry vertical. Several conference talks, keynotes, industry news and articles, and studies and research are supporting this fact that to remain competitive and relevant in today’s digital age, businesses need to digitally transform themselves.
Digital transformation means different things to different companies. However, in a nutshell, it is about integrating digital technology to enhance business processes and operations to deliver value to the customers. It is about innovating, becoming more productive, and creating delightful customer experiences by putting technology at the heart of the organization processes. Digital transformation involves optimized information management to better engage employees, customers, and partners, increase customer-centricity, and achieve operational excellence.