With thousands of IT components that work together to run your business and act as key enablers, no one wants to have any IT issues. The key to achieve this is through higher visibility, proactive approach, and predictive analysis of all IT components. Predict IT Issues achieves this by having a well-connected map of IT components across the organization and making predictions using Machine Learning.
Idea: Predict IT is a combination of two ServiceNow offerings:
Servicenow Discovery Servicenow Performance Analytics
It utilizes out of the box ServiceNow features like Discovery, Alert Management, and Performance Analytics to automate the process of asset registration, monitoring, and issue forecasting.
Any device which has an IP address can be tracked, and detailed information related to its hardware and software can be extracted automatically without any human intervention. Software licenses can be tracked, and violations can be tracked with a single click.
ServiceNow Discovery is an … Read More