The personal information we collect may include: Visitors name, contact information, IP address and other relevant data.
Information we collect
We collect personal information when you voluntarily provide it to us. For example, we collect personal information when you request information about InfoBeans’ services, offerings, subscribe to marketing communications, request support, complete surveys, provide feedback, or sign up for an event or promotional activity. We may also collect personal information from you offline, such as when you attend one of our events, when you interact with our sales representatives through calls, when you contact us or participate in any type of survey, feedback activities carried out by us. The personal information we collect may include contact information such as your name, address, telephone number or email address, specific user IDs and passwords. It may also include professional information, such as your job title, department or job role, as well as the nature of your request or communication. We also collect information you choose to provide to us when completing any ‘free text’ boxes in our forms (for example, for event sign-up, feedback or survey requests).
Automatically Collected Information
Some information is automatically collected when you use or access our online portals. This information may include information about the specific device you are using, such as the hardware model, operating system, web-browser and your Internet Protocol (IP) address/MAC address/device identifier. In some countries, including the European Economic Area, this information may be considered the personal information under applicable data protection laws.Data related to how you came to and used our online
Information from external sources
Observing the applicable laws that permit the collection of information of external resources, we may obtain information about you from third-party sources, such as public databases, resellers and channel partners, marketing partners, social media platforms. The type of the information we may receive from other sources include company information, job role and public employment profile, service and support information, information about your product or service interests or preferences, page-view information from some business partners, and credit history information from credit bureaus. We may use the information we receive from you to better understand you and/or maintain and improve the accuracy of the records we hold about you as well as to position, promote or optimize our products and services to serve you better. We may also use this information to deliver targeted advertising and marketing to you, where permitted by applicable law and in accordance with your advertising/ marketing preferences. We may also gain information about you from our affiliated companies required for sales and marketing of our collective products and services.
Information we process on behalf of our customers
During the period when InfoBeans’ customers are using our products and services, they and their end-users may submit or upload information to InfoBeans’ space. This customer content is processed by InfoBeans on behalf of the customer, and our privacy process will be governed as per our contract with our customers. In similar cases, InfoBeans will process such customer content for the purpose of providing the relevant InfoBeans services as per our customer’s instructions. If you have any questions or concerns about how such information is handled, you should contact the person or entity who has contracted with InfoBeans to use the service to host or process this information (e.g. your employer). We will assist by addressing any concerns our customers have related to our contract with them.
We make sure that your personal information can be accessed only by those who really need it in order to perform their tasks and duties and to share with the third parties who have a legitimate purpose for accessing it. We may share your information with third parties in the following cases:
We may share your personal information with third parties, such as vendors, consultants, agents and other service providers who work on our behalf. In some cases, we may share information with our business partners to provide customers with uninterrupted and quality service. This will be done in prior consent of the customer. We may use personal information to process service requests, handle orders, deliver services. We may disclose personal information where we believe it is necessary in order to protect the vital interests of any person.
We use visitor information to send news/ updates about our company to visitors and to get in touch with them when necessary. We also use the information we collect to improve the content of our websites and as training aids for our employees. Visitors are given the choice at the point when we request their information.
InfoBeans and its service providers take appropriate organizational and technical measures to protect the security and confidentiality of any personal information we process. For example, InfoBeans employs physical access controls, encryption, internet firewalls, intrusion detection and network monitoring depending on the nature of the information and the scope of processing. InfoBeans team members who may have access to personal information are required to keep that information confidential.
Updating Your Information
If you would like to update personal information that you have provided to us, please write to us at email@example.com
You can opt-out of receiving marketing communications from InfoBeans by clicking ‘unsubscribe’ in any marketing email communications we send you, or by sending an email to firstname.lastname@example.org
Additional Rights for the EEA and Certain Other Territories
If you reside in territories such as the European Economic Area, you may have the right to exercise certain privacy rights available to you under applicable laws. We will process your request as per the applicable data protection laws. We may need to retain certain information for record-keeping purposes and/or to complete transactions that you began prior to requesting any deletion.
Our Company has appointed an EU Representative based in Cyprus, who you may address if you are located in the European Union to ask any questions about our processing of your personal data, including any requests to exercise your rights provided by the General Data Protection Regulation (EU) 2016/679. You can contact our EU Representative by email at email@example.com.
EU Representative’s Contact Details
Visitor has other rights like – right to be informed about the information collection, right to access information that we hold about you, right to correct the inaccurate or incomplete information with us, right to remove or erase your information, right to restrict your information, right to object your information processing and to avoid being a subject to decision making based on automated processing.
For your convenience, this page may contain certain hyperlinks to other InfoBeans’ pages as well as to websites outside InfoBeans. In addition, you may have linked to our website from another website. We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our website. We can make no promises or guarantees regarding data collection on the hyper-linked pages and on websites that are not owned by InfoBeans. We recommend that you check the policy of each website you visit, or link from, and contact the owners or operators of such websites if you have any concerns or questions.
We will not intentionally collect or maintain, and do not want you to provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information.
Children’s Online Privacy Protection
Our services are directed towards users in their business capacity and are not designed for or directed to children under the age of 18, and we will not intentionally collect or maintain information about anyone under the age of 18.