Customer Experience

Leverage the power of the entire organization to serve the customer

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  • Customer Service Mgmt
  • Field Service Mgmt
  • Order Mgmt


Customer Experience

Stay on top of updates and give a boost to digital transformation

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  • IT Service Mgmt
  • IT Operations Mgmt
  • IT Asset Mgmt
  • Security Operations


Customer Experience

Unified experiences for better engagement and productivity

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  • HR Service Delivery
  • Workplace Services
  • Health & Safety
  • Legal Service Delivery


Customer Experience

Get ahead in the game with improved ROI and better financial impact

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  • Strategic Portfolio Mgmt
  • Integrated Risk Mgmt
  • Procurement Operations
  • ESG Mgmt & Reporting
  • CEO Dashboard

Build &

Customer Experience

Speed-up innovation with hyper-automation and low-code

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Build &

  • App Engine
  • Automation Engine

ServiceNow Services

Consulting Consulting


Provide end-to-end consultation, which paves the roadmap for comprehensive and successful ServiceNow implementation. Our highly skilled team of ServiceNow consultants advises IT leaders to deliver insights at speed and achieve more substantial business outcomes in a digital world.

Implementation Implementation


We understand your unique needs and implement a ready-to-use ServiceNow platform that delivers strategic value. Our comprehensive delivery models ensure the success and effectiveness of your ServiceNow implementation.

Testing (ATF) Testing (ATF)

Testing (ATF)

Create and run automated tests to confirm that your instance works after making a change. Complete upgrades and innovate faster, reduce risk, and quickly remediate customization issues.

Support Support


We provide best-in-class support services and ensure that you adhere to stringent SLA benchmarks such as performance, uptime, and scalability. The result is improved and highly secured systems.

UI/UX Services UI/UX Services

UI/UX Services

We can design custom ServiceNow solutions and tailor them for the NOW platform to maximize your investment value. Our customized designs transform the service experience of your customers.

Training Training


Provide end-user training and certified technical training to enable you to manage and optimize your NOW platform. Our training programs are designed based on organizational roles and levels.

Why Engage with InfoBeans

  • 8

    Years of ServiceNow Excellence

  • 4/5

    CSAT Score

  • 26


  • 157


  • 1,00,800

    Hours Worked

  • 5

    Fortune 500 Clients Served

  • 10

    Apps Delivered

  • Europe, North America, APAC and JP

    Geographic Presence

Industry Focus

Financial Services

  • Customer Lifecycle Mgmt
  • Document Gathering
  • Claims/Complaint Mgmt
  • Payment Operations
  • Automating Loan Servicing
  • Treasury Operations
  • Fraud Detection & Prevention
  • Insurance Policies Mgmt


  • Digital Marketplace
  • Customer onboarding
  • Order Management
  • B2B Concierge
  • Dealers Support
  • Service Activation
  • Call Center Operations
  • Augmented Support


  • OT Service Management
  • Dealer Repair and Care
  • Supply Chain Exception Mgmt
  • Factory Digitalization
  • Order Exception
  • Document Mgmt
  • Visitor Mgmt
  • Badge & building access

Healthcare & Lifecyle Science

  • Patient Support
  • Patient-Clinician Communication
  • Telehealth
  • Medical Asset Mgmt
  • EHR-based Telemedicine
  • Supply Forecasting & Planning
  • Vaccination Mgmt
  • Patient Screening


  • Connected Campus Operations
  • Admissions Mgmt
  • Safe Campus Mgmt
  • Special Considerations Mgmt
  • Vendor Mgmt
  • Campus Facilities Mgmt
  • Campus Asset Mgmt
  • Grants Mgmt

Public Sector

  • Grant Mgmt
  • Digital Citizen Operations
  • Citizens Benefit Portal
  • Digital Consular Services
  • Digital Evidence Mgmt
  • Early Warning
  • Digital Permitting
  • Environmental Quality Mgmt

Energy and Utilities

  • Energy Transition
  • Smart City Operations
  • Contractor Mgmt
  • Drone-based Line Inspection
  • Augmented Maintenance
  • IOT-enabled Fire Fighting
  • Industrial IoT Resilience
  • Asset Performance Mgmt

Transportation and Logistics

  • Predictive Maintenance
  • Transport Disruption Mgmt
  • Passenger Digital Assistant
  • Sustainability Metrics
  • Vehicle Accident Reporting
  • Road Incident Response
  • Fleet Management
  • Vehicle Tracking


  • Agent / broker onboarding
  • Agent retention
  • Insurance Policies Mgmt
  • Claims Automation
  • Complaint Mgmt
  • Subrogation & Salvage
  • Fraud Detection & Prevention
  • Certificate of Insurance request
  • Coverage inquiry
  • Change of vehicle

Our Customer Stories

HR Process Automation

Our client, a German multinational conglomerate, engaged us to implement ServiceNow HRSD in order to streamline their employee pre-boarding and onboarding processes.

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Centralising CIs in ServiceNow CMDB

Our client, a global leader in vacation ownership, wanted redundant information scattered on various third-party platforms to be centralized in one place to get the right information real quick.

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ServiceNow CoE


SpaceWarp is an easy to configure, rule-based data offloading tool with a seamless single click retrieval. A smart scheduler that frees up ServiceNow instance data in  just a few clicks. It gives a considerable performance improvement.

ServiceNow Video

Take a deep dive into the wonderful universe of ServiceNow where the world of work, works better

Client Testimonial

Improving our ITSM productivity and efficiency means that we must find professional ways to meet our customers' requirements at all levels without compromising quality. This is where InfoBeans supports us.

Selim Baltaci Process Architect

Logicalis GmbH