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Strategic Premier ServiceNow Partner

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Service Now Premier Partner Badge

Our deep expertise and understanding helps our customers maximize returns from their ServiceNow implementations.

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One team for all your ServiceNow needs

We are here to supercharge your digital transformation efforts with ServiceNow. Partner with our team of expert developers who have your back. Our innovation and solution based approach delivers value and maximizes adoption. 

We have created unique solutions to improve any existing ServiceNow implementation. We can handle everything from:

  • Business assessment
  • Strategic consulting and architecture
  • Right model selection and design
  • Implementation and service automation
  • Training and support
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InfoBeans has the right skill sets, right attitude, and at the end they deliver the service in the best way possible. They cared about how I as a customer felt, about what I needed and delivered a solid outcome for me as a customer.
VP, Global Service Desk
DHL
9+

Years of ServiceNow experience

4.25/5

CSAT Score

150+

Certifications

100+

ServiceNow experts

5+

Fortune 500 clients

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Highly experienced, global team

We have over 100 experienced and certified ServiceNow implementation specialists and developers who have delivered dozens of marquee global projects. Our team is well-versed in multi-locale implementations, and we serve our global clients as their one-stop partner for building enterprise workflows and creating a modern, sustainable work experience.

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Orchestration of highly complex implementations

We have worked on ServiceNow projects across industries and application landscapes. We have dealt with countless integrations and custom and complex solutions. Whatever problem you have, we can solve it through our innovative approach.

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Designed for adoption

We examine implementations from a technical and design perspective to maximize ease of use yet remain close to out-of-box. We follow a consultative approach to make your design and development simple.

Improving our ITSM productivity and efficiency means that we must find professional ways to meet our customers’ requirements at all levels without compromising quality. This is where InfoBeans supported us.

Process Architect

Logicalis GmbH

Consulting

We provide end-to-end consultation, which paves the way for a comprehensive and successful ServiceNow implementation. This includes ServiceNow onboarding, audits of existing instances or licenses, and process gap analysis.

Implementation

We will understand your needs and implement a ready-to-use ServiceNow platform that delivers strategic value. This includes custom ServiceNow apps and greenfield implementations for ITSM, ITAM, CSM, and HRSD.

Testing (ATF)

We create and run automated tests to confirm that your instance works after making a change. Complete upgrades, innovate faster, reduce risk, and quickly remediate customization issues.

UX/UI Design

We can design custom ServiceNow solutions and tailor them for the NOW platform to maximize your investment value. We understand the possibilities on the NOW platform so that we can transform the service experience of your customers and employees, improving experience and efficiency.

Support

We provide best-in-class support services and ensure that you adhere to stringent SLA benchmarks such as performance, uptime, and scalability. The result is improved and highly secured systems.

Training

We provide end-user training and certified technical training to enable you to manage and optimize your NOW platform. Our training programs are designed based on organizational roles and levels. 

Our ServiceNow focus areas

Customer Experience
  • Leverage the power of the entire organization to serve the customerLeverage the power of the entire organization to serve the customer

  • Field Service managementField Service management

  • Customer Service managementCustomer Service management

  • Order managementOrder management

Technological Excellence
  • Stay on top of upgrades and give a boost to the digital transformationStay on top of upgrades and give a boost to the digital transformation

  • IT Asset MgmtIT Asset Mgmt

  • IT Operations MgmtIT Operations Mgmt

  • Security OperationsSecurity Operations

  • IT Service MgmtIT Service Mgmt

Employee Experience
  • Unified experiences for better engagement and productivity.Unified experiences for better engagement and productivity.

  • Health & SafetyHealth & Safety

  • Workplace ServicesWorkplace Services

  • Legal Service DeliveryLegal Service Delivery

  • HR Service DeliveryHR Service Delivery

Operational Excellence
  • Get ahead in the game with improved ROI and better financial impact.Get ahead in the game with improved ROI and better financial impact.

  • Procurement OperationsProcurement Operations

  • CEO DashboardCEO Dashboard

  • Integrated Risk MgmtIntegrated Risk Mgmt

  • ESG Mgmt & ReportingESG Mgmt & Reporting

  • Strategic Portfolio MgmtStrategic Portfolio Mgmt

Build & Automate
  • Speed up innovation with hyper-automation and low codeSpeed up innovation with hyper-automation and low code

  • Automation EngineAutomation Engine

  • App EngineApp Engine

ServiceNow solutions

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Spacewarp

Spacewarp reduces your ServiceNow storage cost by 80%. Spacewarp also improves your database’s performance without affecting your user experience.

Moonshot

Moonshot for Nimble Storage application leverages features of powerful ITSM platform for quick, simple and automated storage provisioning.

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Travel Desk

Travel Desk is an end-to-end solution created to streamline all your travel processes in one place. It makes it convenient for employees to create a travel request.

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Let's explore how we can create WOW for you!