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CodeGenie: A revolutionary tool for ServiceNow admins and developers


Himanshu Mathuria

February 15, 2023

Introducing CodeGenie, the AI-powered solution for ServiceNow developers and administrators that’s about to change the game! Imagine having the ability to get a ready-to-deploy and bug-free ServiceNow code in just a few minutes.

Welcome to the era of effortless code generation with Code Genie!

ServiceNow is a powerful platform for managing IT services and operations. But at times creating custom widgets, client scripts, and business rules becomes a complex and time-consuming process for administrators and developers.

That’s where CodeGenie comes in.

This innovative tool is designed to simplify the process of customizing ServiceNow by using simple, human-language problem statements to generate the necessary code.

The Idea

With CodeGenie, you no longer have to be an expert in ServiceNow development to create custom solutions. Simply enter your problem statement into the CodeGenie portal and the tool will generate the necessary code for you. This makes it easy for anyone to create custom solutions, even if they have limited coding experience.

In addition to its simplicity and accessibility, CodeGenie is also highly efficient. It is capable of generating high-quality code in less time than it takes to write the code manually. This means you can spend less time coding and more time focusing on other important tasks.

The tool can be accessed through a dedicated portal, as well as through the ServiceNow virtual agent. This makes it simple to use CodeGenie whenever and wherever you need it.

Code Genie PortalFig. 1: Code Genie Portal

With CodeGenie, ServiceNow administrators and developers can finally enjoy the benefits of a fast, simple, and efficient way to create custom widgets, client scripts, and business rules. Whether you’re a seasoned pro or just starting out, CodeGenie is the tool you’ve been waiting for.

How it works

CodeGenie has a user-friendly conversational interface that allows users to simply type in their problem statement and receive an immediate solution. The solution is then presented on a dedicated page, broken down into three sections:

Question: Clearly displays the problem statement
Steps to Follow: Detailed instructions for implementing the solution within ServiceNow
Coding Result: The heart of the solution – the exact code the user asked for

Response InterfaceFig. 2: Response Interface

What sets Code Genie Apart

There are so many code generators out there. What makes CodeGenie any different? (except, of course, for the AWESOME name!)

The true magic of CodeGenie lies in a little button at the bottom of the page, named ‘Generate Code’. This displays the actual final result of the code. The one that the end user sees.

Final Output
Fig. 3: Final Output

As for the backend, it will look something like this:

CodeGenie Backend RecordFig. 4: CodeGenie Backend Record

Constructional Components

  • Virtual Agent: A conversational interface designed by ServiceNow.
  • OpenAI: A long-form question-answering AI that provides the solution to the problem statement.
  • Service Portal: A platform to showcase and process the response given by Open AI. This is the platform the end-user sees.
  • ServiceNow API: ServiceNow API combines all the above-mentioned entities together.

Working Mechanism

Working MechanismFig. 5: Working Mechanism

Use Cases

  • It can create web pages/widgets.
  • It can automate catalog item creation.
  • It can create new client and server side scripts.

What the future looks like: CodeGenie Mission

The future of CodeGenie is bright, with plans to add automation testing, integrations, and workflows to its impressive list of capabilities.

Final Thoughts

CodeGenie is more than just a simple code generator – it’s a game-changer for ServiceNow developers and administrators alike. Its innovative and intuitive design, coupled with cutting-edge AI technology, makes it the perfect solution for organizations looking to streamline their development processes, boost productivity, and stay ahead of the competition.

CodeGenie is a step towards a brighter, more efficient future, where repetitive tasks are a thing of the past, and development costs are a fraction of what they used to be. It’s an opportunity to save time, boost efficiency, and focus on what really matters: delivering top-quality results to the clients.

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