Designing with care in Healthcare
Fail Faster
Episode 18
-27 minutes
Kelsey Buhr, Manager of Design and Innovation at Marshfield Clinic Health System, brings her interesting journey from an administrative role to leading the Customer Experience Design and Innovation teams.
Podcast Description – Kelsey Buhr, Manager of Design and Innovation at Marshfield Clinic Health System, brings her interesting journey from an administrative role to leading the Customer Experience Design and Innovation teams. Kelsey shares how she utilizes human-centered design methods to research, design, prototype, and guide the implementation of digital and physical service experiences and creates value for the people they serve.
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