We best manage what we can measure
It is often said that if something cannot be measured it cannot be managed or improved. With this thought in mind we came up with suitable metrics to measure the quality of deliverables at InfoBeans. Below dashboard helps the relevant stakeholders to derive actionable items towards continuous improvement of quality of deliverables at InfoBeans.
The figure’s below highlights InfoBeans Quality Metric definition and dashboard that presents 3 major metrics that we measure for various projects across all business units (project name in dashboard updated due to non disclosure restrictions)