Role: ServiceNow Architect

Location: Indore/Pune

Experience: 3+ years

Key Skills: SNOW JavaScript,ITSM, ITBM , integrations, CSM

What will your role look like

• Defines, guides, and supports the execution of your technical governance processes
• Help in developing standards and practices for maintaining the ServiceNow architecture model
• Assists in developing standards and practices for maintaining the health of the ServiceNow platform
• Supports design and implementation of a platform operating model to achieve your desired outcomes and foster end-user adoption
• Provides technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practices
• Guides ServiceNow Platform design, including considerations for integration and performance
• Assesses architecture and solution designs to support your objectives including alignment with ServiceNow implementation best practices
• Offers guidance on prototyping and accelerating time from design to deployment
• Provides technical guidance in platform development and platform-wide solutions
• Advises on configuration and coding standards
• Supports remediation of configurations not aligned to ServiceNow best practices
• Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow HealthScan

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• ServiceNow HR, CSM and ITIL Foundation certification
• Establish an enterprise-wide technical architecture and implementation strategy setting the foundation for enduring success.
• Drives standardization and best practice platform management, enabling you to focus on value delivery.
• Institute technical governance to optimize platform performance and minimize long-term technical risk.
• Enable rapid upgrades to new features and innovation that drive new value.
• Build a platform team focused on delivering value and innovation.

Role: Python/Java Automation

Location: Indore/Pune

Experience: 5+ years

Key Skills: Python Automation Testing, Selenium, Robot framework and Pytest skill

What will your role look like

• Testing both web and API applications
• Create test cases in detail and execute them
• Ensure successful delivery of the project by coordinating with all the stakeholders of the project

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• Strong Automation hands on expertise Experience with test automation and development.
• Experience running automated jobs on regular intervals, triaging the job failures, isolating root causes and bringing up failed test beds. 

Role: Storage Automation

Location: Indore/Pune

Experience: 7+ years

Key Skills: UCS Infrastructure (UCS Blade Servers, Fabric Interconnects and Switches with blades running ESXi / Windows / Linux)

What will your role look like

• The role is for an experienced and proven storage administrator to implement and support storage operations (SAN) with its related system services/software in accordance to the business requirement and in compliance with engineering standards and processes.
• Collaborate and work to develop technical solutions, plans and configuration, in response to requirements from Business and Application teams. 
• Develop and maintain storage automation codes
• Document storage automation process for upkeep
• Maintain configuration standard and design guideline for storage and system software, covering availability, performance, resilience and monitoring functional areas.
• Provide technical assistance to development team and operation teams.
• Troubleshoot and drive system recovery.  Escalate problems with actual or potential major impact to problem management and Technology Services management.  Perform root cause analysis and ensure planned actions are carried out to prevent recurrence.  Must be proactive and possess a sense of urgency during service recovery
• Maintain and adhere to operation standard and guidelines.
• Ensure the supportability of the firmware and software. 
• Plan and lead upgrade projects where applicable.

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• Strong Domain hands on expertise  
• Should have relevant experience working on storage or Host OS Interoperability testing
• Should be familiar with Server Hardware and Operating systems Should have skills for deploying and troubleshooting OS on server (OS install, driver, firmware upgrades etc) 
• Should be familiar with UCS Infrastructure (UCS Blade Servers, Fabric Interconnects and ● Switches with blades running ESXi / Windows / Linux) for executing the test plan provided by Pure/Cisco. 
• Work experience of configuring and troubleshooting NAS/SAN environments 
• Have relevant experience working on storage or Host OS Interoperability testing with X86 based operating systems (Linux/ESX etc etc)

Role: ServiceNow CSM Architect

Location: Indore/Pune

Experience: 7+ years

Key Skills: ServiceNow Development, ITSM, CSM

What will your role look like

• Perform integrations with 3rd party tools using (XML, HTML, Web Services, REST etc)
• Perform all aspects of platform administration, design, development and implementation of applications in ServiceNow
• Build and Deploy Business Rules, Catalog Items, UI Policies, UI actions, script includes, scheduled jobs, import sets and transform maps
• Document solutions and update project management artifacts in a timely manner

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• ServiceNow HR, CSM and ITIL Foundation certification
• Experience in ITSM – Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
• Excellent communication skills
• Willingness to learn and adopt new technologies