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Why enterprises should choose Dynamics 365!


Jayashree Nanotey

May 02, 2022

Businesses aspire to combine customer relationship management (CRM) and enterprise resource planning (ERP) functions into a single, simple management system.

Microsoft Dynamics 365 is a cloud-based system that provides a comprehensive set of capabilities to help businesses connect & communicate more effectively. Its features and capabilities are constantly being modified to best balance the demands of sales, marketing, and customer service teams.

Why Microsoft Dynamics 365?

Microsoft Dynamics 365 unifies ERP and CRM features, removing boundaries between data, company operations, and customers. It interacts tightly with Power BI, Cortana, LinkedIn, and Office 365 and provides additional marketing, customer service, and other modules.

Managers can use Dynamics 365 to gain the information they need to make the right decisions at the right time. They can anticipate client requirements, uncover new opportunities, and bring new goods to market faster using these insights.

Reasons to implement Microsoft Dynamic 365

Access historical data and help predict the future

Dynamics 365 keeps track of all client communications. Having all the communications and chats in one place makes it simple to go back in time and see how things have evolved with a certain client. This history allows the user to analyze previous trends, evaluate any strengths or problems, and keep progressing.

The user can also examine the potential transaction pipeline, which provides deeper insights into the future business. Every experience is an opportunity to learn something new. Dynamics 365 enables the user to learn from the past in order to improve the business for the future.

Metrics and detailed reporting

Good metrics and detailed reporting are critical for the company’s growth and success. It’s crucial to know how many successful projects you’ve completed previously. It’s also beneficial to be able to state the conversion ratio rapidly.

Because time is valuable, why not take advantage of technology? With little effort, Dynamics 365 provides instant measurements on hundreds of facets of your organization, making life a lot easier! Personalized dashboards allow users to see and utilize the data they need quickly and simply. Users can also generate reports tailored to the company’s needs and operations with Dynamics 365.

99.9% Availability

Dynamics 365 is built on Azure, taking advantage of Microsoft’s worldwide cloud fabric and data centers. These services have a 99.9% availability rate. If your users are widespread around the globe, you can host the Dynamics 365 services and data in preferred data center areas near the users to reduce latency. And the information is always their own — Microsoft does not mine it for marketing or advertising purposes.

Metrics and detailed reporting

Always zero to minimal code and less risk.

Using the point-and-click app creation experience in Microsoft Power Apps, Dynamics 365 lets your users create apps independently. It’s similar to putting together a PowerPoint presentation.

However, the visual engine and workflow are both automated. Built-in intelligence enables the company to gain quick and actionable insights that can be further enhanced with additional AI services, both on Azure and through purpose-built AI insights apps like Customer Insights.

A Unified Platform for Seamless Integrations

While many businesses are eager to go to the cloud, they overlook that combining several cloud solutions can cause many of the same issues as traditional systems. Microsoft has all of the components for an intelligent cloud, giving you access to a wide range of business applications and analytics tools to provide a cost-effective, value-driven end-to-end solution on a single platform.

You can operate your business and make better decisions on the cloud. It’s easier to integrate, deploy, and administer in the long run because everything is built on a standard data model.


Microsoft Dynamics 365 boosts productivity, improves customer insights, allows you to work anywhere, and prepares you for business growth. Microsoft business solutions help your system run quickly and efficiently, even when your business needs change. Are you ready to transform and grow with Microsoft Dynamics 365?

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